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data & privacy policy

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bleaq is committed to respecting the privacy rights of users to its website. This privacy policy explains how we collect, store and use your personal data when you browse the bleaq marketplace, shop with us or otherwise provide your personal data to us

 

You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. 

 

In addition, under the GDPR: 

‘personal data’ means any information relating to you and that identifies you, directly or indirectly; 

‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data. 

 

We collect personal data, either directly from you, most of the time obtained through forms on our Site, or indirectly when you interact with us. Indeed, some of the personal data we request from you are either necessary for us to perform a contract between you and bleaq, or to provide you with a service you have asked for, or to comply with legal requirements. 

 

We collect and process personal data for the following purposes:

  • Customer relationship management where we mainly collect identifying data such as your name and your contact details;

  • Management of the orders where we collect information such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information;

  • Management of the customer reviews on products for which we collect at least your email address;

 

Legal basis for processing your personal data is as follows:

  • Processing of data relating to customer relationship management and management of your orders are either based on the performance of a contract between you and bleaq or based on our legitimate interests.

  • Processing of data linked with the sending of commercial communications are based on your specific consent;

  • When you send a request regarding our products or our brand or for the management of the customer reviews on products, processing of your data is based on your specific consent;

 

We will treat all your Personal Information as confidential. Information about our customers is important and protecting your privacy is essential to us, we do not share your personal data with any third parties other than for the limited reasons specified below.

 

We will only disclose data to:

  • Suppliers / Designers within our company in which we engage to process data on our behalf.

  • Government bodies and law enforcement agencies to comply with legal obligations or protect some rights,

We will keep your personal data for as long as we need it to achieve the purpose for which it has been collected or to meet our legal obligations. 

 

We receive and store certain types of information whenever you interact with us. 

 

We may use cookies to facilitate navigation on our website. For more information on cookies, please read here:

http://www.aboutcookies.org.uk/ 

 

When you agree to be contacted by us for commercial purposes, we may send you emails and other communications about goods and services that may be of interest to you. We do this by studying our customers' online browsing and shopping habits, and providing them with information about the products they have viewed and those they use. If you have indicated your preferences when you have given us your details, we will use them to better select the information we will send you. 

 

You have the rights to request, erase or rectification of any personal data at any time.

Note that we may ask you additional information necessary to confirm your identity to exercise these rights. 

We are committed to offering our customers a safe and secure environment. Whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us. 

Certain links within the Site may be to other unrelated third party companies. We will never share your personal information with those third party companies. 

The data you choose to give to unrelated third parties is covered by their privacy policies. Some third party companies may choose to share their personal data with us; that sharing is governed by that third party's privacy policy.  We cannot be responsible for personal data that third parties may collect, store and use through their websites. You should always read the privacy policy of each website you visit carefully. 

We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from bleaq asking you to do so, please ignore it and do not respond. 

If you have any questions or concerns relating to this Policy or any other privacy-related questions or if you would like to exercise any of your rights above described, please contact us at bleaqstore@gmail.com. 

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Wix Payments

In order to be able to offer you Wix payment options, we will process certain aspects of your personal information, such as contact and order details. General information on Wix Payments you can find here. Your personal data is handled in accordance with applicable data protection law.

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